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Work started in March 1999 with a proposal to design a handbook as a substitution for the traditional "fifty-minute" library instruction workshops, which were eliminated in the mid-1990s due to the extreme downsizing of the Business, Humanities, and Social Sciences Department of the library. We are pleased to offer this handbook in February 2002 after a three-year process that has taken us through the construction of a new building, the renovation of the old building, and the implementation of a new online library system. We would like to thank Elai...